Taking Advantage of Leadership Opportunities and Embracing a Circuitous Route to the Top
Robb Grantham is the steady hand steering the Rancho California Water District ship. On the Leadership Secrets Podcast, he shared his road to the top and how leaders need to embrace the journey. Here are highlights from our conversation: The Mentorship Tree: Robb’s journey is a testament to the power of mentorship. He’s a firm […]
3 Steps to Creating a Great Workplace Culture
There are problems with our workplace culture. People aren’t getting along, and various factions are complaining about others. It’s young versus old; accounting versus sales.
Let’s Emotionally Connect While We’re Social Distancing
There has never been a more important time to connect with each other. Social distancing is absolutely vital during this dangerous pandemic as there are only a few ways to stop the spread of the coronavirus. Number one, of course, is staying home, and staying away from others. Washing hands, wiping down surfaces, wearing a […]
Connecting At Work While Social Distancing
With coronavirus upon us, how do we stay away from people while maintaining the connections we need to get stuff done? It seems hard, but it’s easily do-able with a smidgen of effort. What appears to be the best strategy to slow the growth of this virus is to, effectively, shut down the face-to-face economy. […]
Do This Instead of Shaking Hands
Recently I showed up a few minutes late to a luncheon with about 20 colleagues. The two hosts got up to give me a warm greeting, with a full-on handshake. Immediately we looked at each other in horror; we shouldn’t be doing this! Coronavirus! But how the heck should we be greeting each other? Coronavirus […]
Give the Give of Kindness This Valentine’s Day
This is a note of encouragement for everyone, whether you are in a relationship or hope to be in one. Reach out. When we do, when we take initiative to start a conversation, people nearly always engage and appreciate it. If you’ve ever ridden on a subway or commuter train, you know that it’s a […]
One Simple Act Can Make Your Customers Love You
In early 2020, the Wall Street Journal ranked airlines from first to worst in customer service. Having read the ranking article, Inc.com’s Chris Matyszczyk had an upcoming cross-country business trip and decided to fly the two airlines to see if he could tell the difference himself. Simply put, yes, he could. First, Chris flew from […]
