Leadership Lessons from Ukraine President Volodymyr Zelensky

Since the beginning of the 2022 Russian invasion of Ukraine, Ukrainian President Volodymyr Zelensky has been an inspiring and charismatic figure – not just for Ukrainian citizens, but for people all over the world. He has delivered powerful speeches, led brave resistance troops, and made brilliant tactical decisions, even under tremendous pressure. If you’re a leader in any environment you…

Dealing With an Insubordinate Employee

As a manager, it’s one of the worst feelings in the world: an employee who disobeys direction. The result is generally negative, and can be seen as incorrect work, poor customer service, friction between staff, and maybe the most painful of all, your supervisor criticizing you for poor management.

Insubordination creates a ton of stress in the organization and destroys teamwork and effectiveness.

Here’s how to fix it.

Navigating the Future of Work

It can feel like we’re in a work time warp. So much has changed so quickly, and we’ve entered a new era of navigating the future of work expectations that will impact us for years. Depending on your perspective, some for better, some for worse.

Finding Peace Through Family Conflict During Holidays

It happens inevitably. We show up for a joyful holiday gathering with high expectations for family togetherness and giving thanks. Then someone brings up a dreaded word… Trump. Or Biden. How do we keep the peace with family members of a different political persuasion? Here’s how to avoid family conflict during holidays. 

4 Types of Communication to Encourage Organizational Productivity

Are you looking for more organizational productivity? Where do you think employees would be more productive: in an organization that spends time connecting employees and aligning their performance with the mission, or ones that do nothing to keep employees working together? The difference is dramatic. In a study by McKinsey & Company, 84 percent of employees said they were highly…

Talk to Strangers: An Unlikely Secret to Increased Happiness

We’ve been taught our whole lives to beware of strangers. It’s reasonable advice for a child, but as an adult, and particularly as a professional, we need to talk to strangers regularly.  Strangers become customers, partners and friends, and all sorts of people we do business with. The Research will Surprise You If you thought the reason we don’t talk…

5 Strategies for Effective Business Communication

Are you struggling with navigating the pandemic workplace? Business communication has become more difficult as we all try to figure out the future of our work environment. You’re probably part of a hybrid workplace. Some are working remotely, some splitting their time between a home office and the bricks-and-mortar business, some are back full time. Teams are disconnected and probably…